Privacy Policy

This Privacy Policy applies to www.themangrove.in (“Site”, “we”, “us”, or “our”) and governs the collection, use, and disclosure of personal information of its users (“you”, “your”, “customer”, or “user”) in accordance with applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. Acceptance of Terms

By accessing or using our Site, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using the Site.

2. Eligibility

Individuals “incompetent to contract” under the Indian Contract Act, 1872 (such as minors, un-discharged insolvents, etc.) may use the Site only with the involvement and consent of a parent or legal guardian.

3. Information We Collect

We collect the following types of personal information when you use our Site:

• Name, contact number, email, and address
• Billing and shipping information
• Payment information such as credit/debit card or UPI
• Login credentials and order history
• Device, browser, and IP details (automatically collected)

4. Use of Personal Information

We use your information to:

• Fulfill your orders and provide customer service
• Improve our products, services, and user experience
• Send promotional emails and updates (only with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

5. Disclosure of Information

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers (e.g., payment gateways, delivery partners) only to the extent necessary to fulfill your order or improve our services.

We may also disclose your data if required by law, legal proceedings, or government authorities to comply with legal obligations or protect our legal rights.

6. Cookies & Tracking

We use cookies and similar technologies to improve site performance, personalize your experience, and analyze web traffic. You may choose to disable cookies through your browser settings, though this may affect your ability to use certain site features.

7. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected or as required by law. Upon your request, we will delete your data subject to applicable legal obligations.

8. Data Security

We follow industry-standard practices to protect your personal information, including secure server technology (SSL) and restricted access. However, no method of transmission over the internet is 100% secure.

9. Your Rights

As per Indian data protection laws, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for data use
• File a complaint with the Data Protection Board of India

10. Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact: